{"id":17694,"date":"2023-12-05T12:44:55","date_gmt":"2023-12-05T09:44:55","guid":{"rendered":"https:\/\/erthoofficial.com\/?page_id=17694"},"modified":"2023-12-05T12:44:59","modified_gmt":"2023-12-05T09:44:59","slug":"order-return-exchange","status":"publish","type":"page","link":"https:\/\/erthoofficial.com\/order-return-exchange","title":{"rendered":"Order Return & Exchange"},"content":{"rendered":"\n

1. Return Eligibility:<\/strong><\/p>\n\n\n\n

   – To be eligible for a return or exchange, items must be unused, unworn, and in their original condition with tags attached.<\/p>\n\n\n\n

   – Returns and exchanges are accepted within 3 days from the date of purchase.<\/p>\n\n\n\n

2. Return Process:<\/strong><\/p>\n\n\n\n

   – To initiate a return or exchange, please contact our customer support at contact@erthoofficial.com  to receive a Return Authorization (RA) number.<\/p>\n\n\n\n

   – Clearly mark the RA number on the outside of the package.<\/p>\n\n\n\n

3. Returns by Mail:<\/strong><\/p>\n\n\n\n

   – Please securely package the item(s) and include a copy of the original packing slip or order confirmation.<\/p>\n\n\n\n

   – Customers are responsible for return shipping costs.<\/p>\n\n\n\n

4. Refund Method:<\/strong><\/p>\n\n\n\n

   – Refunds will be issued to the original payment method.<\/p>\n\n\n\n

   – Shipping fees are non-refundable.<\/p>\n\n\n\n

5. Exchange Process:<\/strong><\/p>\n\n\n\n

   – Exchanges are subject to product availability.<\/p>\n\n\n\n

   – If the desired item is unavailable, you may order using the exact amount or a refund will be processed.<\/p>\n\n\n\n

6. Damaged or Defective Items:<\/strong><\/p>\n\n\n\n

   – If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.<\/p>\n\n\n\n

7. Return Condition Inspection:<\/strong><\/p>\n\n\n\n

   – All returned items will be inspected before processing a refund or exchange.<\/p>\n\n\n\n

   – Items that do not meet the return eligibility criteria may be subject to a restocking fee or returned to the customer.<\/p>\n\n\n\n

8. International Returns:<\/strong><\/p>\n\n\n\n

   – Customers are responsible for return shipping and any applicable customs duties or taxes.<\/p>\n\n\n\n

9. Timeframe for Processing:<\/strong><\/p>\n\n\n\n

   – Please allow 1 to 3 business days for us to process your return or exchange once it is received.<\/p>\n\n\n\n

10. Contact Information:<\/strong><\/p>\n\n\n\n

   – For any questions or concerns regarding returns and exchanges, please contact our customer support at contact@erthoofficial.com <\/p>\n","protected":false},"excerpt":{"rendered":"

1. Return Eligibility:    – To be eligible for a return or exchange, items must be unused, unworn, and in their original condition with tags attached.    – Returns and exchanges are accepted within 3 days from the date of purchase. 2. Return Process:    – To initiate a return or exchange, please contact our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/pages\/17694"}],"collection":[{"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/comments?post=17694"}],"version-history":[{"count":1,"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/pages\/17694\/revisions"}],"predecessor-version":[{"id":17695,"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/pages\/17694\/revisions\/17695"}],"wp:attachment":[{"href":"https:\/\/erthoofficial.com\/wp-json\/wp\/v2\/media?parent=17694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}