1. Local Orders (Qatar):
– Orders placed in Qatar before 3:00 pm will be delivered on the same day.
– Orders placed after 3:00 pm will be delivered on the next business day.
2. International Orders:
– Worldwide shipping for international orders is facilitated by a third-party service.
– The estimated shipping time for international orders is determined by the third-party service. Please refer to their provided information for specific details.
3. Shipping Fees:
– Local shipping fee within Qatar is 30QR.
– Shipping fees for international orders are calculated during the checkout process and are based on the destination and order weight.
4. Order Tracking:
– For local orders, tracking information will be provided once the order is dispatched.
– International orders will be provided with tracking details by the third-party shipping service.
5. Customs and Duties:
– For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
6. Delivery Address:
– Please ensure that the delivery address provided is accurate and complete to avoid any delivery issues.
7. Delays:
– While we strive to meet delivery timelines, unforeseen circumstances such as customs processing or transportation delays may impact delivery times for international orders.
8. Contact Information:
– For any inquiries regarding your order, please contact our customer support at [email protected]
9. Returns Due to Delivery Issues:
– If an issue arises with the delivery, please contact us promptly, and we will work to resolve the matter.
10. Additional Information:
– Delivery times and services may be subject to change, and any updates will be communicated through our website.
Note: This information is subject to change, and customers are encouraged to review the latest shipping and delivery details provided during the checkout process.