Delivery & Shipping

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Delivery & Shipping

1. Local Orders (Qatar):

   – Orders placed in Qatar before 3:00 pm will be delivered on the same day.

   – Orders placed after 3:00 pm will be delivered on the next business day.

2. International Orders:

   – Worldwide shipping for international orders is facilitated by a third-party service.

   – The estimated shipping time for international orders is determined by the third-party service. Please refer to their provided information for specific details.

3. Shipping Fees:

   – Local shipping fee within Qatar is 30QR.

   – Shipping fees for international orders are calculated during the checkout process and are based on the destination and order weight.

4. Order Tracking:

   – For local orders, tracking information will be provided once the order is dispatched.

   – International orders will be provided with tracking details by the third-party shipping service.

5. Customs and Duties:

   – For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.

6. Delivery Address:

   – Please ensure that the delivery address provided is accurate and complete to avoid any delivery issues.

7. Delays:

   – While we strive to meet delivery timelines, unforeseen circumstances such as customs processing or transportation delays may impact delivery times for international orders.

8. Contact Information:

   – For any inquiries regarding your order, please contact our customer support at contact@erthoofficial.com

9. Returns Due to Delivery Issues:

   – If an issue arises with the delivery, please contact us promptly, and we will work to resolve the matter.

10. Additional Information:

   – Delivery times and services may be subject to change, and any updates will be communicated through our website.

Note: This information is subject to change, and customers are encouraged to review the latest shipping and delivery details provided during the checkout process.